Legal

Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact us. This includes your name, email address, phone number, company name, and property information.

We also collect information about tenants and prospects who interact with our platform, including government-issued ID information, facial recognition data, and access logs. This data is collected with consent and used solely for identity verification and property access control.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Verify tenant identity and manage property access
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities

3. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Identity verification data (ID scans, facial recognition) is retained for 90 days after the verification event, then permanently deleted.

4. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, and SOC 2 Type II certified infrastructure. PII is tokenized and stored separately from operational data.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. California residents have additional rights under the CCPA. EU residents have rights under the GDPR.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or write to us at 3205 N Wilke Rd # 3205-121 Arlington Heights, IL 60004.